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Customer’s can sense the BS

How to gain respect for your restaurant. Hospitality is all about making people feel welcome and comfortable, so smoke and mirrors will get you nowhere. It’s time to drop the act and be real with your customers The customer’s BS radar is good – they’re swamped with hype and can sense the BS. They can […] Read more

Aug, 18, 2016

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MEET MIKE & ASH

We would like to introduce you to the latest Guru’s to join the HospoTrain team   MEET… Mike Fowler Mike has been with us for a while now and is based in Wellington. He teaches the LCQ Courses, does on-site training programs, and also collates our Mystery Dining reports.  Mike has over 9 years of […] Read more

Aug, 05, 2016

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